Delivery / Return

Delivery

  • We only ship after payment
  • If you choose the payment methode pre-transfer, this rule does not always apply to i.v. processing time of the transfer.
  • Custommade orders have a deviating time of maximaly 1 workweek.

The parcel service will send you a track & trace code. With the code you can track the parcel and see the moment of delivery.

Country of delivery|Price per 23kg|Delivery time|
Austria€13,952-4 business days
Belgium€9,952-3 business days
Czech Republic€15,953-5 business days
Denemark€13,952-4 business days
France€14,952-4 business days
Germany€9,952-3 business days
Italy€18,953-5 business days
Luxembourg€14,952-3 business days
Netherlands€5,951-2 business days
Northern Ireland€19,952-4 business days
Poland€15,953-5 business days
Portugal€19,953-5 business days
Spain€19,954-6 business days
Sweden€15,953-5 business days
United Kingdom€13,952-4 business days

 

Cancel the order

You can cancel a placed order free of charge provided it has not been sent by us by parcel service. We will transfer the full order amount to your account within 5 working days.

If you cancel an order after we have sent it to you, you must refuse the package unopened upon delivery. After return receipt we will deposit the full order amount into your account within 5 working days.

Please note: when you accept the package and want to return later, the shipping costs of return are for your own account.

 

Return the order

As a customer you have 14 days' reflection time to return the purchased product without reason *. We will return the full order amount within 5 working days.

You can return the product to our address which is mentioned on our website at header contact. The costs for the return are for your own account. After return receipt we will deposit the full order amount into your account within 5 working days. 

* Returns must only be in the original packaging and the product must be in complete and undamaged condition.

 

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