Ordered before 12:00 we pick and ship the same day*.
* We only ship after payment. If payment is made in advance, this rule does not always apply to i.v. processing time of transfer.
The parcel service will send you a track & trace code with which you can track the parcel and see the moment of delivery.
|Land van bezorging||prijs per pakket van 30kg||bezorgtijd|
|Netherlands||Free||1-3 working days|
|Belgium||€3,95||2-3 working days|
|Germany||€3,95||2-3 working days|
|United Kingdom||€8,95||2-4 working days|
Cancel the order:
You can cancel a placed order free of charge provided it has not been sent by us by parcel service. We will transfer the full order amount to your account within 5 working days.
If you cancel an order after we have sent it to you, you must refuse the package unopened upon delivery. After return receipt we will deposit the full order amount into your account within 5 working days.
Please note: when you accept the package and want to return later, the shipping costs of return are for your own account.
Return the order:
As a customer you have 14 days' reflection time to return the purchased product without reason *. We will return the full order amount within 5 working days.
You can return the product to our address which is mentioned on our website at header contact. The costs for the return are for your own account. After return receipt we will deposit the full order amount into your account within 5 working days.
* Returns must only be in the original packaging and the product must be in complete and undamaged condition.